Sales – C30-508
(2 days instructor-led)

You will learn:

• Introduction to sales
• Selling Process: Strategies and tactics
• Developing a positive sales attitude
• Effective sales prospecting
• Building your customer profile
• First contact success strategies
• Strategies for building rapport and establishing trust
• Sales qualification
• Presentation success strategies
• Resolving objections and successful negotiating
• Closing the sale
• Developing a referral program
• Wrap-up and follow-up
• Using technology in sales

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