Business Etiquette and Professionalism – C40-509
(2 days instructor-led)

You will learn:

• Introduction to business etiquette
• Meeting and greeting interactive scenarios
• Meeting and boardroom protocol
• Principles of exceptional work behavior
• Entertaining etiquette
• Telephone etiquette
• Multi-cultural challenges
• Electronic and internet etiquette
• Ethical Issues: Business challenge
• Handling sexuality at the workplace
• Creating your business style and professional image

Download Course Brochure (PDF)